What’s more, part of ServiceNow’s remit is to make its tools simple to learn, configure and use, catering to both large and small businesses alike, for use by individuals or large teams. They need only a broadband connection and valid login details to use the software. Thanks to the cloud, ServiceNow provides employees at any level in the company with access at all times, no matter where they are, or what they are doing. As well as ITSM, the other two main branches of ServiceNow’s offering are IT operations management (ITOM), and IT business management (ITBM). A cloud-based IT management tool, ServiceNow IT Service Management (ITSM) allows you to transform your IT infrastructure and bring legacy systems and multiple functionalities under the wing of a single program. Plugins in ServiceNow streamline what is already an impressively versatile piece of software.

In its marketing blurbs, ServiceNow likes to say that its product allows users to ‘gain complete portfolio and financial visibility, align better with the business, and accelerate service delivery.’ Before we look at how the various ServiceNow plugins and extensions can make that happen, however, we should look at what exactly ServiceNow provides. And with so many options for personalization, it’s not hard to see why. ServiceNow has proven to be a hugely popular IT management tool over the last 14 years-the fact that the Californian company has grown to the stage where it has a revenue of $1.93 billion and employs over 4,500 team members is surely a testament to that. Did you know that there’s a vast range of ServiceNow plugins available that can help boost revenue and productivity in your business?

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